Privacy Policy

This privacy policy (the "Policy") describes how Olyseum SA ("the Company", "we", "our" or "us") collects, uses, stores and otherwise processes the personal information of users of the SuperStar application(s) (the "SuperStar App(s)"). This Policy applies to any and all websites, mobile applications, and any other digital products and services that are made available by the SuperStar App(s), and our offline services (collectively, the "Services").

The terms "User(s)", “Coin”, “Companies Parties”, “Experience”, “Material”, “Metaverse”, “SuperStar App(s)”, and “Tokens” have the meaning already defined in the General Terms and Conditions of the SuperStar App(s).

The Company shall process User's personal data in accordance with the Swiss Federal Act on Data Protection (“FADP”) and the General Data Protection Regulation of the European Union (“GDPR”).

By using the Services, User is agreeing to the practices described in this Policy. If You do not agree to the practices described in this Policy, please do not access or use the Services. If at any time, the User have questions or concerns about our privacy practices, please, contact our Data Protection Officer (DPO) at privacy@supstar.ai.

This Policy does not apply to information that is not directly related to the Services (for example, job applications or bug bounty programs), or to information collected through third-party websites, applications or services that the User may access through the Services or to which you may be redirected through the SuperStar App(s).

At a Glance

Our goal is to limit the information we collect to what we need to support your use of our Services. Only the necessary data for gameplay, AI interaction, and transactional functions will be collected.
We will only use your personal information for the purposes for which we have collected it, unless we reasonably determine we need to use it for another reason and that reason is compatible with the original purpose. For example, we consider de-identification, aggregation, and other forms of anonymization of personal information to be compatible with the purposes listed below, and with your interest, because the anonymization of such information reduces the likelihood of improper disclosure of that information.
We have data processor contracts in place with all Services providers who process personal data on our behalf.
The data you share within the SuperStar App(s) Olyverse will not be used to train the AI models that the Company makes available through these apps, unless you are one of our Company's celebrities and that training is part of your contract. the Company uses the OpenAI API to offer Users a chat with the avatars trained by Company's celebrities. For this purpose, we generate draft text using OpenAI's large-scale language generation models and fine-tune our responses to your queries to make them safer and more useful. We do not submit end-user IDs to OpenAI, and by using these interactive features, you assume the risk that personal information provided by you may be shared with artificial intelligence providers for their own purposes. Users may always report incorrect functionality or other concerns about the behaviour of our SuperStar App(s) by sending an email to support@supstar.ai. to support@supstar.ai.
The use of personal information we collect is adequately safeguarded.
This is a new service. There will be on-going updates to it and this privacy notice will be updated to reflect any changes to our use or collection of your data.
If you have any questions or concerns about your privacy, you can contact us at privacy@supstar.ai.
The following table contains links to facilitate access to the points of this policy that may be of your interest:

Controller identity and contact details
What personal data we process
How we use personal data and what is our legal bases
With whom we share User's personal data
Transfer of data abroad
Data conservation
Rights and Requests of Users
Security measures
Changes to this Privacy Policy

1. Controller identity and contact details

Controller:

Olyseum S.A.
Place Longemalle 1,1204 Geneva, SWITZERLAND
E-Mail: support@supstar.ai

Representative in the European Union:

Miguel Angel Lopez Fernandez
E-Mail: miguel@olyverse.com

Data Protection Officer (DPO):

Win2win S.L.
Av. Santa Coloma 7, AD500 Andorra la Vella, Andorra
E-Mail: privacy@supstar.ai

Kindly note that an appointment is mandatory prior to any visit.

2. What personal data we process

When you access or otherwise use our Services, we may collect information from you. The types of information we collect depend on how you use our Services. Please note that we need certain types of information to provide the Services to you. If you do not provide us with such information, or if you ask us to delete that information, you may no longer be able to access or use certain Services.

The communication or request of special categories of personal data (revealing racial or ethnic origin, political opinions, religious or philosophical beliefs or trade union membership, as well as the processing of genetic data, biometric data intended to uniquely identify a natural person, data concerning health or data concerning a natural person's sex life or sexual orientation) is expressly prohibited by the Terms and Conditions of Use of the APP. However, chat interactions, being based on free text, could contain special categories of data and even data on criminal offences. the Company attempts to filter these special categories of data to prevent their processing, but cannot undertake to achieve this efficiently in all cases, even in relation to data that could be shared with our advertising partners.

The information we collect may include data you directly provide to us, data we obtain automatically from your interactions with our Services, and data we obtain from other sources.

Personal data the User directly gives us, which may include:

Identity information and personal characteristics (like Full Name, SuperStar Apps Passwords, Nicknames, UserID of Telegram account, Wallet Public Key, Contact Address, Date of Birth, Phone Number and Email) that Users provide by means of their User's profile, or by other means, like when they communicate directly with us;
Social circumstances, such as the referral code that a friendly User gave another one at the time of their affiliation (“member get member”), to mutually benefit, SuperStar App(s) usage information, such as information about how the User uses the Services and all your chat communications, or the information that Users may provide when they report problems with the Services, receive customer support, submit us a request, or otherwise correspond with us; and
Transaction information, such as details about purchases you made through the SuperStar App(s)
Usage information, such as information about how the User uses the Services and interact with us (including User's activities in our metaverse); and
Additional information the User provides to us to comply with anti-money laundering (AML) laws and know-your-customer (KYC) requirements (such as nationality and place of birth).

You are not required to provide us with such information, but certain features of the Services may not be accessible or available if the requested information is not provided.

Information we collect from you automatically, which consists basically of your Internet Protocol (IP) address, device information (e.g., telemetry ¹), Users chats, and tracking information provided by first and third-party cookies and other tracking technologies (collectively named “Cookies“) that Users can control at the individual browser level as described in or cookies policy.

Our uses of the automatic collected data fall into the following general categories:

Operationally necessary, which includes technologies that allow you access to our Services that are required to identify irregular behaviour, prevent fraudulent activity and improve security or that allow you to make use of our Services;
Profiling, which includes the content of your Telegram chats with the avatars of our Company's celebrities and with other Users. The analysis of this content helps us better understand the way you use our Services so that we can tailor them to your needs and preferences, and make general improvements. Keep in mind that Users who view your chats can always screenshot that content, save it, or copy it outside the SuperStar App(s). So please don't send messages or share content that you wouldn't want someone to save or share.
Performance related, which includes technologies to assess the performance of our Services, including as part of our analytic practices to help us understand how the Users use the Services. We or our processors also may use certain tracking technologies (for example, pixel tags) in emails to help us track email response rates, identify which parts of our emails are viewed, and if they are forwarded;
Statistically related, which may include tracking the pages or features of our website to which a User browsed and the time spent on those pages or features, the frequency with which the website is used by the User and other and log information. We use this information in an aggregated way to analyse trends and improve and enhance the Services by expanding its features and functionality. We may also use Google Analytics and Microsoft Clarity to capture how you use and interact with our website through behavioural metrics, heatmaps, and session replay to improve and market our Services and help us offer the User an optimized user experience.
- You can find more information about Google Analytics use of User's personal data here: https://www.google.com/analytics/terms/us.html
- You can find mor information about Microsoft use of User's personal data here: https://www.microsoft.com/en-US/privacy/privacystatement
Functionality related, which includes technologies that that help us better understand user behaviour, personalize preferences, perform research and analytics, and enhance the Services. This may include keeping track of your specified preferences and past interactions within the SuperStar App(s), for example, to maintain the context of your conversations with the avatars of our Celebrities;
Legally related, which includes using Users' IP address in order to charge value-added taxes to your payments; and
Advertising or targeting related, only if you consent the use of advertising Cookies.

information we generate based on your use of our Services, such as the number of Coins the Users have in their accounts and other information regarding User's activity, like purchases and rewards.

Information we collect from others (third party sources) such as:

Torus Labs Private Limited, 38 Lor Stangee, Singapore 425021, which provides us with the User's Ethereum address and nickname of the wallet that the User links to the SuperStar App.
Our Payments Services Provider, which provides us with the last four digits of User's credit card and a number that identifies the payment operation, for future referral.

Information we will never collect. We will never ask a User to share their private keys or wallet seed. Never trust anyone or any site that asks a User to enter their private keys or wallet seed.

3. How we use personal data and what is our legal bases

3.1. To register and log in the SuperStar App(s)

We collect the personal data that the User provides us through the registration form in order to create an account for the User.

We process these data on the basis of the consent the User explicitly gives us by accessing the SuperStar App(s) through Telegram.

We also process personal data to log the User in the SuperStar App(s) on the legal basis of the contract governed by the terms and conditions the User accepts during the registration process.

Users can always change or enlarge the data they provide us during registration by editing their profile on the SuperStar App(s). We will process this information, if provided, to improve the quality and intelligibility of our future communication with the User.

3.2. To connect the User's account with the User's wallet

Once the User registers, they can connect their account with their Brave or MetaMask wallet (or create a wallet on the Platform associated with their email).

We process the personal data that the User provides us when they decide to connect their User's account with a wallet based on the consent that the User explicitly gives us upon successful completion of the connection process. The User is not required to provide the Company with the personal data that we request during the connection process, but if they choose not to do so, the Company will not be able to connect their wallet to the SuperStart App and provide them with the related Services.

3.3. To provide you our Services

We will use User's personal information in the following ways:

To authenticate and verify their individual identities before enabling them to access and use the Services.
To provide and deliver the Services.
To convert Coins in Tokens which would be credited into the User's wallet.
To process and complete acquisitions of Coins (through a secure third-party - payment processor), including those involving credit cards or Tokens, and send Users related information, including purchase confirmations.
To complete transactions of Coins in in-games powerups, prizes and Experiences.
To provide interactions with our Company's celebrities, including the storage of past conversations to create a seamless conversation flow with the avatars trained in OpenAI by our Company's celebrities.
To provide access to certain areas, functionalities, and features of the Services.
To let User invite friends or find other Users.

Unless otherwise stated herein in relation to the legal basis for the processing of personal data, our processing of the User's personal information is necessary to perform the contract governing our provision of the Services or to take steps they request before registering in the SuperStar App(s).

Finally, we may use personal information and other information about you related to our Services to create de-identified (anonymous) and/or aggregated information, such as de-identified demographic information, de-identified location information, de-identified or aggregated trends, reports, or statistics, or other analyses we create, and we may use and disclose such information, which will be not personal information, in a number of ways, including marketing, internal analysis, analytics and any other legally permissible purposes.

3.4. To personalize the Services (profiling and tailoring)

We offer personalized Services. To do so, we use information about you across different areas of the Services in order to add context to your Services experience. Personalization can help us inferring your interests based on your content or activity and generating questions and responses in your chats with our Star s, using AI, that customized to you and your context. We can also customize the ads, suggest games, Star s or recommend you to contact Users based on who you chat with the most, and the key words that appears in your chat contents, or your activities in the SuperStar App(s). For example, if you interact with a lot of music Star s, we may use that to show you ads for upcoming shows in town (based on the location of your IP address). Personalization also includes tailoring your experience based on what your friends (the Users you chat with) are doing, like, or enjoy on the SuperStar App(s).

The legal basis for this processing are our legitim interest in continuously providing you with Services experiences that are relevant and interesting to you, and our legitim commercial interest.

3.5. To provide relevant ads

Another way we provide personalized Services is through the ads we show. We use your interests and preferences from the information we've collected to personalize, target, and measure ads. We think ads are best when they're relevant. That's why we try to select the right ads and show them to you at the right time. For example, if you've interacted with the Company's celebrities, we will show you ads of video games, but those won't be the only ads you see. Similar to our content strategy, we try to ensure you receive a variety of ads. We also use your information to avoid showing you ads you probably won't be interested in.

The legal basis for this processing is your consent to the use of advertisements Cookies and our legitim interest in commercial benefits of providing you with ads that are relevant and interesting to you.

3.6. To know our audience

We use AI to evaluate Users' conversations with the avatars of our Star s, focusing on interactions that mimic friendship dynamics. We also conduct research to better understand general Users interests, trends, and how our Services are used by you and other Users in our community. This aggregated information helps us better understand our community and enhance the overall user experience.

The legal basis for this processing is our legitimate interest in ensuring that the AI models of our avatars reflect their popularity and maintain a strong connection with users.

3.7. To comply with law

We use personal information as we believe necessary or appropriate to comply with applicable laws (including value-added taxes duties, anti-money-laundering laws and know-your-customer requirements), lawful requests and legal process, such as to respond to subpoenas or requests from government authorities.

The legal base of this processing is our legal obligation.

We also use the data we collect to enforce our Terms and Conditions, and the law. This includes enforcing, investigating, and reporting conduct that violates our Terms, policies, or the law, responding to requests from law enforcement, and complying with legal requirements. For example, when unlawful content is posted on our Services, we may need to enforce our Terms and other policies. In some cases, we may also use or share your information to cooperate with law enforcement requests, escalate safety issues to law enforcement, industry partners, or others, or comply with our legal obligations.

The legal base of this last processing is our commercial legitim interest in the enforcement of the SuperStar App(s) Terms and Conditions, as well as our legal obligation to cooperate with law enforcement authorities.

Do Not Sell My Personal Information

3.8. To execute our contracts with Company's celebrities

The Company collects the data you provide directly, or those provided by third parties on your behalf (identification, contact and, often, financial data), during the signing of contracts in which the Company and the User or the Company's celebrity (or the entity that represents the Company's celebrity ) are Parties, in order to formalize them, manage them, execute them (including training AI avatars, in the case of Company's celebrities, and collecting User personal data to obtain feedback on the Company's celebrity audience, and for marketing with business partners), keep the Parties informed about everything that may be of interest to them in relation to the object of our contract, resolve disputes, and to protect the rights, property, or safety of the Parties and our business partners.

The processing of personal data for the purpose of keeping the other part informed in relation to the object of our contract is based on the legitimate interest each party has in maintaining commercial communications.

Likewise, the processing of personal data to resolve disputes, and to protect the rights, property, or safety is legitimated as it is necessary to fulfil the parties' legitimate interest in defending or making complaints.

Finally, the processing of personal data for the rest of the purposes is legitimate, in these cases, as it is necessary to execute the terms and conditions of the corresponding agreement or contract, to establish pre-contractual conditions at the Company's celebrities request, or to comply with applicable laws.

3.9. For contacting you

Sometimes we will get in touch with you to promote new or existing features or Services. This includes sending you communications through the Telegram chat, email, SMS, or other messaging platforms, where available and permitted. For example, we may use the SuperStar App(s) or any other communication channel at our disposal to share information about our Services and promotional offers, contests or raffles, upcoming events, and information about our stars or the Services that we think may interest you.

Other times, we need to communicate with you to provide information, alerts, or to send messages our users ask us to deliver at their request. This may include sending communications through the SuperStar App(s), email, SMS, or other messaging platforms, where permitted, to deliver account status updates, security alerts, and chat or friendly reminders. It may also include fulfilling our User's request to send invites to non-Users.

We may also use personal information to send the User the invoice for their purchases and other transactional data, to provide the User with information about their login activity on the SuperStar App(s) and other functional purposes (for example, to complete a password change request).

The legal base of this processing is our legitimate economic interest. We make sure we consider and balance any potential impacts on User (both positive and negative) with User's rights before processing personal information for our legitimate interests. We do not use User's personal information for activities where our interests are overridden by any adverse impact on the User (unless we have their consent or are otherwise required or permitted to by law).

The User may always oppose our legitimate interest by exercising their right as explained below, or by clicking on the link that will always be in the messages, except for those that are purely technical or administrative and necessary to maintain the relationship between the user and the Company.the Company.

3.10. For customer support

We use personal data to track and respond to User requests and inquiries, and to manage User claims or complaints.

We may also use User email address to provide general customer service.

We process User's inquiries, complaints and bug reports with their consent, expressed at the time they voluntarily contact us, which they have the right to withdraw at any time in the manner indicated by our Services Desk or by contacting us atprivacy@supstar.ai.

We keep the data necessary to manage possible User claims, or ours, based on our legitimate interest in defending ourselves to safeguard our rights.

3.11. To optimize Services and develop new ones

We may use personal information to operate, maintain and improve the SuperStar App(s) and our Services, always with the aim of optimizing user experience. To achieve this, among other data sources we use the information provided by “cookies” and other type of storage objects accepted by the User's web browser as detailed in our cookies policy.

The legal basis for its processing is our legitimate interest after considering your rights and the balance of interests between them and us.

We inform you that the European Data Protection Committee has already establish that the best legal basis for the use of analytical cookies would be legitimate interest if it were not for Directive 2002/58/EC which requires obtaining the prior consent. This directive does not apply to us, and Swiss telecommunications law permits the use of cookies based on the Company's legitimate interests. s.

To prevent Google Analytics from using your information for web analytics, you may install the Google Analytics Opt-Out Browser Add-on.

For more information about how Microsoft s3 collects and uses your data, visit the Microsoft Privacy Statement.

3.12. For enhancing the safety & security of our Services

We use your information to enhance the safety and security of our Services, verify User's identity, and prevent fraud or other unauthorized or illegal activity.

The legal base of this processing is our legitimate interest in the public safe.

3.13. To extract aggregate statistics in surveys

We use the data the User provides us when they agree to participate in a survey, for example, a satisfaction survey, for the purpose or purposes indicated in the survey itself (for example, measuring interest and engagement in the Services, or ensuring perceived quality control and safety).

Responding to surveys is voluntary, and the basis that legitimizes us to process this personal data is the consent of the participant that he or she gives us at the time of sending us his or her responses.

3.14. To improve the interest of the advertising you receive

If you authorize us, we could use third-party marketing cookies, pixel tags, local storage, or other similar technologies. These advertising partners may use the information they collect regarding your activities in the SuperStar App(s) and your device (e.g., your IP address, cookie identifiers, page(s) visited, location, time of day), and similar information collected from other websites, for purposes of delivering targeted advertisements to you when you visit third party services within their networks. This practice is commonly referred to as “interest-based advertising” or “personalized advertising”.

We will not download or use these cookies unless we have your consent, and withdrawing it will have no effect other than that your visit to our website could not be used to enhance those third parties' knowledge of your interests, for personalized advertising purposes.

You can obtain more information about these cookies in our cookie policy.

3.15. To be able to use Google services

Additionally, as an obligation that Google LLC imposes on the entities that use the Google Analytics services and may use others to collect anonymized or aggregate information regarding user behaviour and user demographics on the Services, we inform the User that these services are operated by Google Inc., domiciled at 1600 Amphitheater Parkway, Mountain View, CA 94043, USA, and that Google Inc. is a beneficiary party of them.

The information generated by the cookies about the User's use of this website and their advertising preferences is generally transmitted to a Google server in the USA and stored there. If the User wants more information, they can consult the page that describes how Google uses the information on our website and/or Google's privacy policy regarding the aforementioned services.

We inform Users that we have activated the IP anonymization function to our website, in order to add additional safeguards in the standard contractual clauses that protect this international data transfer to the USA. With this, Google will shorten User's IP address before transmitting it to the USA (identity obfuscation process). Only in exceptional cases is the full IP address sent to a Google server in the USA and abbreviated there. Google guarantees that the IP address transmitted by User's browser to Google Analytics will not be processed together with any other data held by Google.

User can review the categories of personal data processed by these services at privacy.google.com/businesses/adsservices

3.16. To notify Users of security breaches

At the Company, we assume security measures appropriate to the level of risk to protect personal information against loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the risks involved in the processing and the nature of the personal information; however, if we determine that personal data has been misappropriated (including by an employee or former employee of the Company), exposed by a security breach, or improperly acquired by a third party, exposing Users to high risk, we will inform those Users immediately about this security breach, misappropriation or acquisition, and about the measures we have taken and those that are recommended to the User so that the breach does not affect them.

The basis that legitimizes this treatment is the legal obligation set forth in article 24 of the FADP and 34 of the GDPR, and our legitimate interest in preventing this security breach from harming Users.

3.17. For new compatible purposes

Finally, we may use User's personal information for reasons not described in this Policy, where we are permitted by law to do so and where the reason is compatible with the purpose for which we originally collected it. If we need to use their personal information for an unrelated purpose, we will notify them and explain the applicable legal basis for that use. If we need to use their personal information for an unrelated purpose, we will notify them and explain the applicable legal basis for that use.

Your profile is publicly visible and searchable within the SuperStar App(s).

Aside this and what is described below, we do not share the personal information that Users provide us with third parties without their express consent. We disclose personal information to third parties under the following circumstances:

We may share information with those who need it to do work for us, such as our IT service and software suppliers, payment processors and facilitators, cloud platform service providers, cloud storage providers, data analytics providers, research partners, marketing and advertising agencies who create our advertisements and promotions, background check and identity verification providers, and vendors that assist us to enhance the safety and security of our SuperStar App(s) and the Services. These recipients work under the instructions we have given them by means of the corresponding processor agreements.
We may share data with our lawyers, accountants, auditors, insurers, bankers, and other similar professionals that work with these data in their quality of data controllers.
We use third party APIs and software development kits to share information with business partners (IA providers, wallet providers and payment service providers, for example) that is strictly necessary to execute the terms and conditions of the Services we provide Users at their request, as long as Users do so on their behalf. For more information about our use of APIs and SDKs, please contact us as set forth below. Please be aware that the Company has little or no control over how other Users or business partners may use what you share with them while using the Services.
If you give us your consent, we may disclose or make available some of your information with advertising and analytics partners to serve advertisements on our behalf across the internet and to provide analytics services. These entities may use cookies and tracking technologies to allow us to, among other things, track and analyse data, determine the popularity of certain content, deliver advertising and content targeted to your interests and better understand your online activity. For more information about how to manage having your web browsing information used for advertising purposes, please, see the corresponding sections in chapter 3 of this Policy.
We may share personal information to comply with legal, regulatory, protection, and safety purposes, as well as to respond to lawful requests of authorities, regulators, self-regulatory authorities or courts and legal processes.
We may share information to protect the rights and property of the Company, our agents, customers, and others. This includes sharing with legal partners to enforcing our agreements, policies, and terms of use.
We may share information in an emergency. This includes protecting the safety of our employees and agents, our customers, or any person.
Finally, if we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, purchase or sale of assets, or transition of Services to another provider, then your personal information may be transferred as part of such a transaction as permitted by law and/or contract.

5. Transfer of data abroad

Users are informed that in order to provide the Services personal data may have to be transferred outside of Switzerland, to member estates of the European Economic Area and countries that have been granted an adequacy decision according to the Federal Data Protection and Information Commissioner (FDPIC) and the European Commission.

Since OpenAI and some providers may be based outside the EU, we use Standard Contractual Clauses (SCCs) for cross-border data transfers (GDPR article 46) providing adequate protection for the User's personal information. User may contact us if they want further information on the specific mechanism used by us when transferring their personal information to third-party countries.

6. Data conservation

We will only store Users' personal data for as long as Users use the SuperStar App(s) and as long as their personal data are necessary for the Company to comply with its contractual and legal obligations (especially, the tax regulations and the Swiss code of obligations) or for as long as it could be necessary to resolve disputes related to the SuperStar App(s) or the Services, troubleshoot problems, assist with any investigation, enforce our SuperStar App(s) Terms and Conditions, and other actions permitted by law.

To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of Users personal information, the purposes for which we process this personal information and whether we can achieve those purposes through other means, and the applicable legal requirements. For detailed information, please, contact our Data Protection Officer at privacy@supstar.ai.

In some circumstances we may anonymize Users personal information (so that it can no longer be associated with any User), in which case we may use this anonymized information indefinitely.

7. Rights and Requests of Users

Under the GDPR and the FADP, you have the right to obtain confirmation as to whether or not we have any personal data about you.

We inform you that Users are no subject to decisions based solely on automated processing, including profiling, which produces legal effects concerning Users or similarly significantly affects them.

We also remind you that, when we share personal data with other controllers, you will have to exercise your rights directly against those controllers following the instructions provided in their own privacy policies. Specifically, in relation to the data that our cookies share with Google, we inform you that you can install in your browser Chrome, Internet Explorer, Safari, Firefox and/or Opera, the add-on to not send Google Analytics data or Google Ads at Google Inc..

The User has the following rights regarding their personal information:

Right to opt-out: withdraw the consent for the processing activities that the User has previously consented, without this affecting the lawfulness of the processing performed by the Company before the withdrawal of the consent. In such circumstances, Users understand that the Company may not be able to provide the Services that depended on that consent.
Right to access: Provide User with information about our processing of their personal data and give them access to their personal information.
Right to have their personal data corrected: Update or correct inaccuracies in User's personal information.
Right to have their data deleted: Delete User's personal information.
Right to restrict: Restrict the processing of User's personal information.
Right to object: Object to our processing of User's personal data, in particular our reliance on our legitimate interests as the basis of our processing of their personal information.
Right to data portability: Transfer a machine-readable copy of User's personal information to the User or a third party of their choice.
Right to file a complaint with a supervisory authority, in particular in the state of the User's habitual residence or at the place of the alleged infringement, if they consider that our processing of their personal data breaches the applicable data protection laws.

You can access and edit most of your basic account personal data right in our Services. Just navigate to your settings and you will see the options available to you..

You can also delete some information within our Services, like content you have shared with the AI avatars of our Celebrities, content you have shared with other people through Telegram, and more.

You have also the option to opt out or unsubscribe from promotional emails and messages sent by SMS or other messaging platforms. To do so, just follow the instructions in the message like an unsubscribe link or similar functionality.

Additionally, User can submit all the above requests by email to privacy@supstar.ai. We may request specific information from the User to help us confirm their identity and process their request. SuperStar App(s)licable law may require or permit us to decline User's request. If we decline their request, we will tell them why, subject to legal restrictions.

If the User would like to submit a complaint about our use of their personal information or response to their requests regarding their personal information, they may contact us at privacy@supstar.ai or submit a complaint to the Federal Data Protection and Information Commissioner (FDPIC), Feldeggweg 1, CH-3003 Berne, phone +41 58 462 43 95, fax +41 58 465 99 96, www.edoeb.admin.ch/ .

Please note that our Services are not directed to persons under the age of 18 (Minor). We do not knowingly collect personally identifiable information from any Minor. If you are a parent or guardian and you are aware that a Minor has provided us with personal data, please contact us. If we become aware that we have collected personal data from a Minor, we will take steps to remove that information from the SuperStar App(s).

Finally, we inform the User that regular cookies may generally be disabled or removed by tools available as part of most commercial browsers, and in some instances blocked in the future by selecting certain settings. For more information, please see our Cookies Policy.

8. Security measures

We are fully committed to protecting User's privacy and personal data. We have prepared a record of all the personal data processing activities (ROPA) that we carry out, we have analysed the risk that each of these activities may pose to them, and we have implemented the appropriate legal, technical and organizational safeguards to avoid, as far as possible, the alteration of their personal data, its misuse, loss, theft, unauthorized access, or unauthorized processing. We keep our policies up to date to ensure that we provide them with all the information we have about the processing of their personal data, and to ensure that our staff receive the appropriate guidelines regarding how they should treat their personal data. We have signed data protection clauses and or data protection agreement with all our Services providers, taking into account the need that each one has to process personal data.

We restrict access to personal data to those employees who really need to know it to carry out any of the processing activities referred to in this policy, and we have trained and made them aware of the importance of confidentiality and maintaining the integrity and availability of information, as well as on the disciplinary measures that any possible infraction in this matter would imply.

However, if we determine that User's data has been misappropriated (including by an employee or former employee of the Company), exposed by a security breach, or improperly acquired by a third party, exposing them to high risk, we will notify them immediately about this security breach, misappropriation or acquisition, and about the measures we have taken and those that we recommend the Users to take so that the breach does not affect them or affects the minimum.

9. Changes to this Privacy Policy

We may change this Privacy Policy from time to time. But when we do, we'll let you know one way or another. Sometimes, we will let you know by revising the date at the top of the Privacy Policy that's available on our website and mobile application. Other times, we may provide you with additional notice (such as adding a statement to our websites' homepages or providing you with an in-app notification).

By continuing to use the SuperStar App(s) after those changes become effective, Users agree to be bound by the revised Privacy Policy.

Last update: February 8, 2025

Footnotes

Telemetry describes your device and your browser, and how you use them. Telemetry may include but it is not limited to your device model and operating system, device memory, advertising identifiers, apps installed, browser type, and information about your wireless and mobile connections. We do not collect personal information describing your precise location using a GPS or other sensor on your device. ↩